Parametrics privacy policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect when using the website?

Parametric Solutions AB (“Our Company”, “Our”, “We”) collects the following data when using the website without an account (all pages except tools.parametric.se):

  • Personal identification information (Name, email address, phone number, etc.)
  • Personal data to power our site analytics, including:
  • Web pages you visited prior to coming to this website
  • Your IP address.
  • Information about your browser, network, and device

What data do we collect when using the parametric design tool?

Parametric Solutions AB (“Our Company”, “Our”, “We”) collects the following data when using the website Hektar (app.hektar.ai):

  • When an account is created, or by signing up for a demo, we store your username (usually your first and last name) and your email adress.  

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete our contact form.
  • Use or view our website via your browser’s cookies.
  • By requesting an account for the Parametric Solution service.  

How will we use your data?

When using Our website, we collects data so that we can:

  • Improve website functionality.
  • Email you regarding products and services we think you will be interested in.

For the Parametric Solution service we also use the data to:

  • To gain insight in how the Parametric Solution service is used and to troubleshoot potential bugs and problems.
  • To reset your account if the password is lost.
  • To send you emails with status updates regarding a project that you create, e.g. when the project is done.  

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@parametric.se.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. This includes the duration of any ongoing business relationship we may have with you, as well as any legal obligations that require us to retain your data for a certain period of time.

Once your data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it. We may also keep anonymized data for analytical purposes, such as understanding how our website is used.

Third-Party Data Processors

We may use third-party data processors to help us collect, store, or process your personal data. These third-party processors are bound by contractual obligations to only process your personal data in accordance with our instructions and to implement appropriate technical and organizational measures to protect your personal data.

We may transfer your personal data to these third-party processors in order to carry out specific processing activities, such as email marketing campaigns, customer relationship management, or website analytics. In such cases, we will ensure that the third-party processor is GDPR-compliant and that appropriate safeguards are in place to protect your personal data during the transfer.

Please note that some third-party data processors may be located outside of the European Economic Area (EEA), which may result in the transfer of your personal data outside of the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses or relying on the third party's certification under the EU-US Privacy Shield.

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your data protection rights, please contact us at our email: info@parametric.se.

Last Updated: 2024-01-26